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Crisis & Issues Management

Crisis & Issues Management
We protect clients’ reputations and minimise any negative impact on your brand

Effective crisis management is an essential part of protecting reputation. Poorly handled crises can ruin a business or brand. Our experience demonstrates that we measurably help our clients to manage difficult situations - and more effectively so than them working in isolation.

Successful crisis management involves a rapid response as soon as a problem emerges. We at PLMR are equipped to provide immediate media relations assistance, offering a 24/7 service to our clients available whenever needed. We are able to react promptly with a range of practical and proven support including:

  • Setting up an emergency response team, if one is not already in place
  • Evaluating the effectiveness of client crisis plans
  • Predicting and preparing for the likely scale and nature of media interest
  • Providing emergency media training
  • Arranging press conferences/ issuing statements
  • Liaising with your legal advisers
  • Providing ongoing briefings to key stakeholders
  • Launching tactical press operations to repair any damage done
  • Reviewing events and being prepared to change the approach as the crisis or climate changes
  • Advising on proactive actions and statements to protect your reputation against unfair media activity
  • Advising on the appropriateness of engaging legal counsel after unfair media coverage and practices
  • Devising ways to move forward from a crisis e.g. putting together journalist contact programmes to open dialogue and maximise the chance of positive coverage post crisis.


Public & Media Relations
Our creativity and ingenuity will amplify your campaign, helping your voice reach the people that matter most
Lobbying & Public Affairs
We draw on the expertise of public affairs experts to ensure your message resonates with people of power and influence
Securing Planning Permission
We help our clients make the case for planning approval, and have an outstanding record of success
Digital PR
We can assist you in building and operating digital channels, closing the gaps in your online presence, and making the connections that boost your reach
Crisis & Issues Management
We protect clients’ reputations and minimise any negative impact on your brand
Media Training
Our former BBC News presenter can help you prepare for the toughest interviews, in print or on screen
Political & Media Monitoring
Stay informed about developments affecting your organisation, using our in-house media monitoring service
Campaign Advice
We create bespoke integrated public affairs and public relations campaigns, aligned to your goals
Select Committee Training
We can help you communicate your most important messages effectively, inside and outside Parliament.
Broadcast and Video
We make video that’s engaging and perfect for sharing online, helping to change attitudes
Strategy and Senior Team Facilitation
We help senior teams and management to communicate and work together more effectively to reach their strategic goals.
Website and SEO
PLMR has extensive experience in establishing, and maintaining comprehensive web presence tailored to your organisational needs.
Strategic Communications Advice
We help to identify strategic goals, target audiences, key messages, and effective communication tactics.
Social Media Strategy
Without a social media strategy your organisation might be wasting valuable resources
Financial Bulletins Service
Recieve detailed briefings on political and regulatory developments of importance to the financial community.
Photography & Design
Our experienced photographers and designers will give your campaign maximum visual impact
Event Management
We’ll take care of everything needed to make your event a success
Social Media Management
Our social media management plans are uniquely tailored to your organisation’s needs