PLMR Logo
Crisis & Issues Management

Effective crisis management is an essential part of protecting reputation. Poorly handled crises can ruin a business or brand. Our experience demonstrates that we measurably help our clients to manage difficult situations - and more effectively so than them working in isolation.

Successful crisis management involves a rapid response as soon as a problem emerges. We at PLMR are equipped to provide immediate media relations assistance, offering a 24/7 service to our clients available whenever needed. We are able to react promptly with a range of practical and proven support including:

  • Setting up an emergency response team, if one is not already in place
  • Evaluating the effectiveness of client crisis plans
  • Predicting and preparing for the likely scale and nature of media interest
  • Providing emergency media training
  • Arranging press conferences/ issuing statements
  • Liaising with your legal advisers
  • Providing ongoing briefings to key stakeholders
  • Launching tactical press operations to repair any damage done
  • Reviewing events and being prepared to change the approach as the crisis or climate changes
  • Advising on proactive actions and statements to protect your reputation against unfair media activity
  • Advising on the appropriateness of engaging legal counsel after unfair media coverage and practices
  • Devising ways to move forward from a crisis e.g. putting together journalist contact programmes to open dialogue and maximise the chance of positive coverage post crisis.